This Privacy Policy explains how MetricWave Advertising LTD ("MetricWave", "we", "us" or "our") handles personal information collected through this website, metricwave.co.uk. We are committed to handling your data responsibly and transparently.
Who operates this website
This website is operated by MetricWave Advertising LTD, a private limited company registered in England and Wales (company number 17290192). You can contact us at [email protected].
Data we collect
We collect the information you choose to submit through our contact form and advertising project enquiry form. This may include:
- your name and email address;
- optional phone number, business name and website;
- details you provide about your business, advertising goals, audience and offer;
- any other information you include in your message.
We do not ask for, and you should not submit, passwords, ad account access details, private analytics exports, confidential customer data, payment details, commercially sensitive documents or unsupported performance claims through our forms.
How we use advertising enquiries
We use the information you submit to understand your enquiry, respond to you, and discuss potential advertising project scope. We use your email address to communicate with you about your enquiry. We do not use your enquiry details for unrelated marketing without your consent.
Lawful basis (in plain English)
- Your consent and our legitimate interests: when you submit an enquiry, we rely on your consent and our legitimate interest in responding to and managing business enquiries.
- Responding to you: where you ask us to take steps in relation to a possible project, we process your details to do so.
Email communication
When you contact us, we may keep a record of that correspondence so we can respond properly and maintain a history of the enquiry.
Retention
We keep enquiry information only for as long as is necessary to respond to your enquiry and for reasonable business and record-keeping purposes. When information is no longer needed, we take steps to delete or securely remove it.
Your data rights
Subject to UK data protection law, you have rights including:
- the right to access the personal data we hold about you;
- the right to request correction of inaccurate data;
- the right to request erasure of your data in certain circumstances;
- the right to object to or restrict certain processing;
- the right to withdraw consent at any time.
To exercise any of these rights, contact us at [email protected]. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).
Cookies
This website uses essential cookies only unless optional analytics are added later. For more detail, see our Cookie Policy.
Please do not submit sensitive data
For your protection, please do not submit passwords, ad account access details, private analytics exports, confidential customer data, payment details, commercially sensitive documents or unsupported performance claims through any form on this website.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.